Owner Services
North Myrtle Beach Condo Rental
You + Your Investment = Our Top Priority
As your professional rental management company, we manage the day-to-day needs of your vacation rental property!
- Minimizing vacancies & maximizing income
- Marketing & rate strategies for your property
- Coordinating routine & emergency repairs
- Exceptional guest services from check-in to check-out
- Providing monthly income statements & revenue distribution
Feel free to contact us either by phone or email:
homeowners@mbseasideresorts.com
866-795-3417 x 4
We are a family-owned and operated business specializing in resort management since 1989. Our operations span across the Grand Strand from Cherry Grove to Myrtle Beach. We have had the pleasure of seeing the Myrtle Beach and Grand Strand areas evolve and have actively participated in its growth over our years at the beach.
Our size and growth rate is a testament to our professional reputation. Over the last twenty plus years we have grown from managing 50 units to over 1,650 units today. Each unit may be as small as a hotel room or as large as a three-bedroom condominium. Customer service and satisfaction are key! As we take pride in our business, we have now become one of the leading hospitality service providers in Myrtle Beach with an in-season staff of 1,000 people.
Our first priority is you, the homeowner. Rental management is our full time job and our most important goal is our owners’ satisfaction. Known for our friendly, personalized and knowledgeable service, we give our vacation rental owners the peace of mind that our experienced staff is taking the best possible care of their investments. We are fortunate to have had great success and we look forward to including you into our family and sharing this success with you.
Hospitality marketing is constantly evolving to keep up with the needs of today's tech-savvy traveler. Gone are the days when tourists would drive to the beach without accommodations reservations. Today's consumers shop online — relying on email deals, customer reviews and social media to help make their accommodations choices.
Myrtle Beach Seaside Resorts' Marketing Department utilizes all the newest technology in marketing your property — not only to smartphone-wielding technology enthusiasts, but also to the guests who prefer to pick up a print catalog and choose their vacation spot. Our Marketing Department is constantly analyzing market and consumer data to ensure the message about your rental reaches the widest audience — and the ones most likely to book.
Some of the ways we market your property include:
- Email Marketing
- Social Media (Facebook, Twitter, Google+, YouTube, Pinterest, Yelp, Foursquare)
- Online Review Sites like TripAdvisor
- Online Banner Advertising
- Social Coupon sites like Groupon and TravelZoo
- Cutting-edge websites
- Direct Mail
- Search Engine Optimization (SEO)
- Pay Per Click Advertising (PPC)
- Event Sponsorship
- AAA Tourbook Advertising
- Magazine Advertising
- Co-operative Advertising
- Online Travel Agencies (Travelocity, Expedia, Orbitz, Booking.com and more)
We also use state-of-the art reservations software that enables us to listen to reservation calls and coach our agents on increasing their bookings. The software is able to identify which marketing campaigns the calls originated from and measure their return on investment. We continuously fine-tune our efforts and track their results to make sure your unit rents for the highest amount at all times throughout the year.
We have a dedicated homeowner services department which is readily available to respond to our homeowners’ requests and concerns, and to create results that will be unmatched by anyone else. Our homeowner department coordinates engineering, housekeeping and reservations requests made by homeowners along with any other special needs and/or requests made by homeowners on our on-site rental program. They also oversee accurate monthly income disbursement, annual financial reporting and homeowner newsletters.
Upgrades and replacements are critical to the on-going success of your rentals. They help keep you one step ahead of the competition and make your renters want to come back again and again. We go the extra mile in developing improvement programs for our owners, providing stylish and affordable replacement and upgrade options. Then we go one step further by offering payment programs to assist owners in financing their improvements.
Our owner testimonials speak to the outstanding service we provide.
Contact a Homeowner Services Team Member:
homeowners@mbseasideresorts.com
866-795-3417 x 4
